FAQ & Migration
Frequently asked questions and tips on moving to the new website
- How do I contact support?
- Changing the admin / main account email before migrating your data
- What happens on and after 11 May 2020?
- Tips before migration
- What is the migration and when do I move my data?
- Previous payments and subscriptions on the New Boxall Profile
- Features of the New Boxall Profile Online
- I want to migrate my data over to the New Boxall Profile Online
- I can see EBPs and assessments I don't recognise
- I can't see my data
- Why am I being asked to move my data?
- Where can I find the Data, Privacy and Cookies Policy?
- My question is not technical
- Moving your EBPs to another organisation using the merge function
- How do I know who's the administrator of the organisation and the ID of my organisation?
- What does it mean if my child is being assessed using the Boxall Profile?
- Do I have to fill in all of the additional information for and EBP or Boxall Profile?